Latest Effective Date: July 9, 2026
Welcome to Indochina Travel Expert – ITE (“we”, “our”, or “us”). Our Terms & Conditions (“Terms”) control your access and use of our website and the information, content, and services available through it.
By accessing or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue using this website.
1. About Our Website
Indochina Travel Expert (ITE) is a DMC travel company specializing in tailor-made travel journeys across Vietnam, Cambodia, and Laos.
This website is designed to:
- Provide travel inspiration and destination information.
- Introduce our travel services.
- Allow visitors to submit inquiries for customized travel planning.
- Enable communication between visitors and our travel consultants.
This website does not provide an online booking or e-commerce system. Submitting an inquiry through our website does not constitute a confirmed reservation or legally binding travel agreement.
2. Acceptance of These Terms
By accessing and using this website, you confirm that:
- You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
- The information you provide is accurate and truthful.
- You will use this website only for lawful purposes.
- You will not misuse or attempt to interfere with the website’s operation.
3. Website Content
The information published on this website is provided for general informational purposes only. While we strive to keep all information accurate and up-to-date, travel conditions may change due to factors beyond our control, including:
- Government regulations
- Visa policies
- Airline schedules
- Weather conditions
- Local events
- Natural disasters or other unforeseen circumstances
Therefore, all itineraries, travel suggestions, destination information, pricing, accommodations, transportation, and other travel-related content are subject to change without prior notice. The information available on this website should not be considered as a final quotation or contractual commitment.
4. Travel Inquiries & Quotations
Visitors may submit travel inquiries through our contact forms.
Submitting an inquiry does not create any contractual relationship between you and Indochina Travel Expert DMC. After receiving your request, one of our travel consultants may contact you to discuss your travel requirements and prepare a personalized itinerary/quotation. Any itinerary, pricing, hotel selection, transportation, or service recommendation provided after your inquiry is subject to availability at the time of confirmation.
A booking is considered confirmed only after both parties have agreed to the travel arrangements and any required booking procedures have been completed.
5. User Responsibilities
When using our website, you agree to:
- Provide complete and accurate information.
- Use the website only for legitimate travel inquiries.
- Refrain from submitting false, misleading, abusive, or fraudulent information.
- Avoid attempting to gain unauthorized access to our systems.
- Do not upload or send viruses, malicious software, or harmful code.
Any misuse of the website may result in restricted access and, where appropriate, legal actions.
6. Intellectual Property
Unless otherwise stated, all content available on this website is the property of Indochina Travel Expert or is used under appropriate license. This includes, but is not limited to:
- Web design
- Logos
- Company branding assets
- Text content
- Tour descriptions
- Photographs
- Graphics
- Videos
- Maps
- Icons
- Downloadable materials
You may access and use the content solely for personal and non-commercial purposes. You may not reproduce, distribute, transmit, or commercially exploit any content from this website without our prior written permission.
7. Third-Party Links
Our website may contain links to third-party websites, including airlines, policies, tourism authorities, visa services, travel partners, or other external resources. These links are provided solely for your convenience.
Indochina Travel Expert does not control or endorse the content, policies, or availability of third-party websites and accepts no responsibility for any loss or damage resulting from your use of those websites. You should review the terms and privacy policies of any third-party website you visit.
8. Accuracy of Information
We make reasonable efforts to ensure the information published on this website is accurate. However, we cannot guarantee that all information is always complete, up to date, or error-free.
Travel-related information may become outdated without notice. If any pricing, itinerary, or travel information displayed on the website is different from the information confirmed by our travel consultants, the confirmed quotation shall prevail.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Indochina Travel Expert shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
- Your access and use of this website
- Temporary interruption or unavailability
- Technical issues beyond our control
- Errors or breaches in website content
- Reliance on travel information published on the website
- Decisions made based solely on website content
Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.
10. Force Majeure
Indochina Travel Expert will not be held responsible for delays, interruptions, or inability to provide information or services resulting from circumstances beyond our reasonable control, including but not limited to:
- Government restrictions
- Natural disasters
- Epidemics or pandemics
- Political instability
- Civil unrest
- Airline disruptions
- Internet outages
- Acts of terrorism
- Other force majeure events
11. Privacy
Your use of this website is also governed by our Privacy Policy. When you submit an inquiry through our website, your personal information will be processed in accordance with our Privacy Policy.
12. Modification to These Terms
We reserve the right to revise these Terms at any time.
Any updates will become effective immediately upon publication on this page unless otherwise stated. Your continued use of the website following any modifications constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the Socialist Republic of Vietnam. Any dispute arising from the use of this website shall be subject to the jurisdiction of the competent courts of Vietnam unless otherwise required by applicable law.
14. Contact Us
If you have any questions regarding these Terms & Conditions or your use of this website, please contact us through our Contact Us page or using the contact information provided on the website.
We will make reasonable efforts to respond to your inquiries as promptly as possible.
